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FastTrack Field and Partner Documentation July2017 - Microsoft

Microsoft FastTrack Microsoft and Microsoft Partner User Guide Updated July, 2017. Step-by-step instructions to help Microsoft and Microsoft Partner users navigate and perform tasks on the FastTrack site. Introduction to FastTrack .. 2 Services .. 59. FastTrack site overview .. 4 Getting Started .. 62. Step-by-step guide to FastTrack .. 17 Insight & Guidance (Office 365 only) .. 66. Customer 25 Support .. 72. Success 35 Appendix .. 74. 50. Table of contents Introduction to FastTrack FastTrack roles ..2. Assistance with the site ..3. This guide is designed to be a resource to Microsoft and Partner users for navigating the FastTrack site and performing activities to assist customers. Microsoft FastTrack is our customer success service to help customers realize business value faster with Microsoft cloud services. The goal is for customers to achieve their objectives by taking advantage of the help and resources available through FastTrack .

Table of contents Microsoft and Microsoft Partner FastTrack User Guide 3 There are three distinct site profiles that FastTrack assigns at the organizational level based on user Org ID:

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