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Future of Retail

Future of Retail 2021 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights of RetailTransitioning from Retail to consumer commerce January of Retail 2021 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights 2021 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights This is time of deep reflection for the Retail sector. After the widespread disruption the sector experienced in 2020 and the positive news of a range of vaccines now emerging, retailers must start to look towards the new realty that will follow. The only certainty is that many aspects of retailing will not return to the way they were before the words COVID-19 sent shudders around the global economy.

customers. Source: Nielsen Total Till, Retailer Market Share, Nielsen Homescan 2020 KPMG global retail trends 2019 Shoppers want to pay less for more and will search until they find a suitable solution 81 % 89 % 75 % of people don’t think that quality goes hand in hand with high prices 2 of customers do online research before committing to ...

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