Transcription of Future of retail operations: Winning in a digital era
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Future of retail operations: Winning in a digital era
January 2020 This compendium explores the breadth of change and risk throughout the modern retail of retail operations: Winning in a digital eraCover image: adventtr/Getty ImagesCopyright 2020 McKinsey & Company. All rights reserved. This publication is not intended to be used as the basis for trading in the shares of any company or for undertaking any other complex or significant financial transaction without consulting appropriate professional part of this publication may be copied or redistributed in any form without the prior written consent of McKinsey & operationsSupply chain 522161131A transformation in storeBrick-and-mortar retail stores need to up their game. Technology could give them a significant schedules, better budgets: How to improve store operationsThrough activity based labor scheduling and budgeting, retailers can become more efficient while improving customer service and employee the cost curve in brick-and-mortar retailRetailers can achieve next-generation store efficiency by breaking down silos and optimizing total cost across the value chain of the Future : Key principles in building an omnichannel distribution networkAs omnichannel shopping is becoming the new norm, consumer and retail companies must be ready to deliver fast, impeccable omnichannel service.
Retailer same-day o ering in top 20 cities Amazon vs top 20 non-food and top 13 grocery retailers Same-day coverage of relevant population,Amazon vs disguised omnichannel fashion retailer bytype of competition, % 28 stores across Germany, covering 5 of Germany’s 20 biggest cities Ongoing testing and buildup of ship-from-store capabilities
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