Transcription of Guide for Assisting Identity Theft Victims
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Guide for Assisting Identity Theft VictimsFederal Trade Commission | September Table of Contents Table of Contents .. 1 I. Overview .. 3 II. Understanding Identity Theft and How to Assist its Victims .. 4 The Initial Screening Call .. 6 Preparing for a First Meeting .. 9 The Intake Meeting .. 10 Making an Action Plan .. 10 Attorney Intervention .. 15 Private Rights of Action and Consumer Protection Remedies .. 16 III. The Primary Tools for Victims .. 17 Primary Tools To Minimize Further Fraud .. 17 Primary Tools to Show That the Victim is Not Responsible for the Fraud and to Correct Credit Reports .. 20 IV. Addressing Account-Related Identity Theft .. 25 Blocking Information in Credit Reports (under Sections 605B and 623(a)(6)) .. 26 Disputing Errors in Credit Reports (Under Sections 611, 623(b), and 623(a)(1)(B)) .. 29 Disputing Fraudulent Transactions with Banks and Creditors.
When a victim contacts your office, you will need to gather the facts to determine if identity theft has occurred, whether the victim needs your immediate direct assistance, and what assistance, if any, your office may provide. To make these determinations, ask the following questions:
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