Transcription of GUIDE ON PUBLIC PARTICIPATION IN THE PUBLIC SERVICE
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Page | 1 GUIDE ON PUBLIC PARTICIPATION IN THE PUBLIC SERVICE Page | 2 Table of Contents FOREWORD .. 3 1. Introduction .. 4 2. PUBLIC PARTICIPATION GUIDE .. 5 3. The Need for the GUIDE .. 6 4. Limitation of the GUIDE .. 7 5. What is PUBLIC PARTICIPATION .. 7 Terms used to explain PUBLIC PARTICIPATION .. 7 Definition of PUBLIC PARTICIPATION .. 8 Defining the PUBLIC .. 10 6. The Context of PUBLIC PARTICIPATION in South Africa .. 12 7. Legal Framework .. 12 Constitution .. 13 The White Paper on Transforming PUBLIC SERVICE Delivery (Batho Pele White Paper) of 1997.
Page | 3 FOREWORD In 2008 the Public Service Commission (PSC) published a research report entitled “Report on the Assessment of Public Participation Practices in the Public Service”.
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Challenges on Application of Batho Pele Principles, Service delivery and the machinery, Of Batho Pele, Batho Pele, Senior Management Service Handbook 2003, Service Delivery Improvement Plan 2015, Service Delivery Improvement plan, Paper on Municipal Service Partnerships, Mogale City Local Municipality, WHITE PAPER ON SOUTH AFRICA’S FOREIGN POLICY