Guidelines for Developing an Information and …

Guidelines for Developing an Information and Records management policy Guidelines for Developing an Information and Records management policy By Patrick Lambe and Marita Keenan This set of Guidelines is intended (i) to help an organisation understand the complementary relationships between knowledge management , Information management , and records management ; (ii) to structure a policy development exercise so that policies affecting the flow and use of knowledge, Information and records are mutually supportive and are aligned towards improving organisational effectiveness. The Guidelines focus in particular on Information and records management as enablers of knowledge management , and do not capture all aspects of knowledge management needs. Knowledge management includes management practices in relation to both tangible Information artefacts such as documents and records, as well as to more intangible knowledge assets such as experience, skills, and ways of doing things.

Guidelines for Developing an Information and Records Management Policy 2. A Framework for Information and Records Management Policy Development

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