Handbook for Basic Process Improvement

HandbookforBasic ProcessImprovementMay 1996 Handbook for Basic Process ImprovementiTable of ContentsSectionPageIntroduction1 What is the new Handbook for Basic Process Improvement ?1 What is a Process ?1 Who owns processes?2 What is Process Improvement ?2 How does Process Improvement benefit the organization?3 How does an organization get started on Process Improvement ?3 What s in the Basic Process Improvement Model?4 Step 1: Select a Process and establish the Process Improvement objective 7 Step 2: Organize the right team11 Step 3: Flowchart the current process17 Step 4: Simplify the Process and make changes19 Step 5: Develop a data collection plan and collect baseline data21 Step 6: Is the Process stable?

Team Charter Worksheet 13 Improvement Team Meeting Record 16. Handbook for Basic Process Improvement ii List of Illustrations Illustration Page ... The TQL training made available within the DON provides background and learning experiences for leaders, quality advisors, TQL coordinators, and supervisors, who can then

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  Team, Process, Improvement, Learning, Charter, Process improvement, Team charter

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