HELPDESK QUERIES - Karnataka

Government of Karnataka Department of Treasuries HELPDESK QUERIES . User can reach out to HELPDESK and raise the issues/concerns via e-mail or Phone or by WhatsApp Email ID : Phone Number: 18004254252 / 9241300300. WhatsApp Number: 8050031331. OR. User can raise a ticket for their issues in K II portal( ), by following the procedure given at end of this document. OR. User can raise a ticket in K II application in his/her login through following path which is visible at top right corner of the Home page of Khajane II application. PATH: HELPDESK Incident Management Following Details are required from Users while raising an issue or concern 1) Bill related issues Pay bill number or Token number.

DDO code. Issue descripation. Contact number. 10) To know Recipient ID of a particular bank account number Bank account number. Contact number DDO code. How to raise a new ticket in Khajane II application User has to select the Location, Problem type, Problem Category, Summary and Description

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