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How to Map A Sales Process

How to Map A Sales Process That Your Customers (and Salespeople!) Will Follow Sales Process Improvement Series Volume 3, Version by Michael J. Webb President Sales Performance Consultants, Inc. 2004 by Michael J. Webb All rights reserved. If you did not receive this file directly from Sales Performance Consultants, Inc., it is an illegal copy! Dedication To Leslie, who s unwavering support and commitment has always enabled me to pursue my quest. Volume 3, Version How to Map a Sales Process that Your Customers (and Salespeople) Will Follow Contents INTRODUCTION TO VOLUME 3, 1 PURPOSE AND STRUCTURE OF THIS 2 WHO SHOULD READ THIS 3 MAJOR BENEFITS OF Sales Process 4 OVERVIEW OF Sales Process 6 T

process mapping in general and then show how to map the sales process. (Incidentally, I generally use the term “sales process” in this volume to include marketing, sales, and service, not just the sales department.) Process mapping is a visual way of identifying the activities and tasks in a business or work process.

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