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Human Resource Management, 15e (Dessler) …

1 Copyright 2017 Pearson Education, Inc. Human Resource Management, 15e (Dessler) Chapter 8 Training and Developing Employees 1) On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company. In which of the following did Alicia most likely participate? A) recruitment B) selection C) employee orientation D) employee development Answer: C Explanation: C) Employee orientation or onboarding provides new employees with the basic background information (such as computer passwords and company rules) they need to do their jobs; ideally it should also help them start becoming emotionally attached to and engaged in the firm.

5 Copyright © 2017 Pearson Education, Inc. 11) _____ identifies the training employees will need to fill future jobs. A) Competency modeling

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