Transcription of Improving Interpersonal Communication Between Health …
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Quality Assurance Project7200 Wisconsin Avenue, Suite 600 Bethesda, MD 20814 USA301/654-8338, FAX 301 Assurance Methodology Refinement SeriesByB reng re de NegriLori DiPrete BrownOrlando Hern ndezJulia RosenbaumDebra Roter Improving Interpersonal CommunicationBetween Health Care Providersand ClientsContentsContentsContentsContentsC ontentsPart 1A Conceptual Framework for Interpersonal CommunicationI. Introduction .. 7II. Background .. 9 III. Why Is Interpersonal Communication (IPC) Important?
techniques which lead to distinct positive outcomes. In the short-term, improved communi-cation leads to more effective diagnosis and treatment of health problems; in the medium-term, to greater compliance with treatment programs, better utilization of services, and
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