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Improving Interpersonal Communication Between Health Care ...

Quality Assurance Project7200 Wisconsin Avenue, Suite 600 Bethesda, MD 20814 USA301/654-8338, FAX 301 Assurance Methodology Refinement SeriesByB reng re de NegriLori DiPrete BrownOrlando Hern ndezJulia RosenbaumDebra Roter Improving Interpersonal CommunicationBetween Health care Providersand ClientsContentsContentsContentsContentsC ontentsPart 1A Conceptual Framework for Interpersonal CommunicationI. Introduction .. 7II. Background .. 9 III. Why Is Interpersonal Communication (IPC) Important? .. 10IV. What Are the Characteristics of Effective IPC?

Between Health Care Providers and Clients. Contents Part 1 ... privacy, time allotted for encounters, comfort and cleanliness of the clinic, and treatment of ... These steps generally include encouraging a two-way dialogue, establishing a part-nership between patient and provider, creating an atmosphere of caring, bridging any social ...

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  Care, Encouraging, Comfort

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