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Improving supply chain performance management : A systematic approach toanalyzing iterative KPI accomplishmentJian Caia, Xiangdong Liub, , Zhihui Xiaob, Jin LiubaPIER Institute, College of Engineering, Guanghua School of management , Peking University, Beijing, PR ChinabDepartment of management Science and Information Systems, Guanghua School of management , Peking University, Beijing, PR Chinaabstractarticle infoArticle history:Received 5 August 2007 Received in revised form 19 July 2008 Accepted 18 September 2008 Available online 27 September 2008 Keywords: performance improvementSupply chain managementKey performance indicator (KPI)KPI accomplishmentKPI cost transformation matrix (PCTM) Improving supply chain performance has become one of the critical issues for gaining competitiveadvantages for companies. This paper proposes a framework using a systematic approach to Improving theiterative key performance indicators (KPIs) accomplishment in a supply chain context.
Improving supply chain performance is a continuous process that requires both an analytical performance measurement system, and a mechanism to initiate steps for …
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