Transcription of info service delivery - Project Perfect
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info service delivery - Project Perfect
The Project Perfect White Paper Collection 12/02/06 Page 1 of 6 service delivery Management Sandeep Mehta Purpose of this Article This article describes the scope and functions of service delivery Management. What does it mean? What do Global operations and account management mean. service delivery Model Communication Relationship Identifying Problems/ Providing Solution Planning 24 X 7 Support (Follow the Sun Approach?) Technology Implementation Quality Integration Customer Resources The Project Perfect White Paper Collection 12/02/06 Page 2 of 6 The above picture shows the service delivery Model, which can be applied irrespective of industry and/or technology.
The Project Perfect White Paper Collection 12/02/06 www.projectperfect.com.au Page 2 of 6 The above picture shows the Service Delivery Model, which can be applied irrespective of industry and/or technology.
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