Transcription of Information Technology Annual Report
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Information Technology Annual Report For the year 2014 Table of Contents Introduction .. 1 Executive Summary .. 2 Dashboard .. 3 Scorecard .. 4 Key Initiative Summary for 2014 .. 5 Detailed Performance Analysis .. 6 Divisional Analysis .. 20 2015 and Beyond .. 22 Page 1 of 24 City of Guelph Information Technology 2014 Annual Report Introduction Vision: To transform the Information Technology Department from a solid utility to a partner player aligned with the business needs of the organization. Mission Statement Enabling City departments to provide better service to the public through Technology service and innovation Organizational Structure (Effective December 2014) Previous Years 2014 Target Page 2 of 24 City of Guelph Information Technology 2014 Annual Report Executive Summary Prelude This is the fourth detailed IT Annual Report that also shows a summary of the previous three years.
Information Technology Annual Report For the year 2014 Table of Contents Introduction ..... 1
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INFORMATION TECHNOLOGY ASSESSMENT AND, Information technology infrastructure, Architecture Enterprise Infrastructure, Infrastructure, Information, Technology, Information Technology Infrastructure Library ITIL, COMPUTER SCIENCE AND INFORMATION, Information technology, Information Technology in Transportation: Key, Information Technology in Transportation Key, Information Technology Internal Audit, Knowledge, The National Certificate Vocational