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Introducing the EFQM Excellence Model 2013 - …
efqm 2012 Introducing the efqm Excellence Model 2013 Matt Fisher10thOctober 2012 efqm 2012 efqm Core Team Representing the efqm Assessor Community: Andr van der Geest (PostNL) Christian Forstner (CF YourAdvantage) Representing efqm Partners: Juan de Dios Calatrava (Club Excelencia en Gesti n) Representing efqm Private Sector Members: Mia Goetvinck (Ricoh) Representing efqm Public Sector Members: Anna Beker (Dzierzoniow Town Hall) Paul Evans (Liverpool John Moores University) Representing the efqm Trainer Community: Chris Hakes (LeadershipAgenda Network) Geoff Carter (PACEP erformance) efqm 2012 What s driving change?SpeedRisk ManagementDriving StrategySustainabilityFlexibilityAgility Organisational DesignLearning OrganisationGlobal MarketplaceTalent ManagementValue ChainSocial MediaCorporate GovernanceSociety as a StakeholderCore ProcessesSustainability of Business ModelEthics and StandardsIncreasing Value AddedEffective Change ManagementGenerating New ValueScarcity of ResourcesScenario PlanningOrganisational DevelopmentWork / Life Balance efqm 2012 Fundamental ConceptsRepresenting Private Sector Members: Mia GoetvinckRepresenting Public Sector Members: Paul Evans efqm 2012 What s changed & why?
© EFQM 2012 Introducing the EFQM Excellence Model 2013 Matt Fisher 10th October 2012
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