INTRODUCTION TO DEVELOPING MANAGEMENT SKILLS

0- 1 INTRODUCTION TO DEVELOPING MANAGEMENT SKILLS THE CRITICAL ROLE OF MANAGEMENT SKILLS No one doubts that the 21st century will continue to be characterized by chaotic, transformational, rapid-fire change. In fact, almost no sane person is willing to predict what the world will be like 50, 25, or even 15 years from now. Change is just too rapid and ubiquitous. The development of nanobombs have caused some people to predict that personal computers and desk top monitors will land on the scrap heap of obsolesce within 20 years. The new computers will be a product of etchings on molecules leading to personalized data processors injected in the bloodstream, implanted in eyeglasses, or included in wristwatches. Predictions of the changes that will occur in the future are often notoriously wrong, of course, as illustrated by Charles Watson s (founder of IBM) prediction that only a few dozen computers would ever be needed in the entire world, Thomas Edison s prediction that the light bulb would never catch on, or Irving fisher s (pre-eminent Yale economist) prediction in 1929 that the stock market had reached a permanently high plateau.

needed in the entire world, Thomas Edison’s prediction that the light bulb would never catch on, or Irving Fisher’s (pre-eminent Yale economist) prediction in 1929 that the stock market had reached “a permanently high plateau.” When Neil Armstrong walked on the moon in 1969, most people predicted that we would soon be walking on

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