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Introduction to Performance Management 1

Introduction to Performance Management12 Performance Appraisal and ManagementPerformanceAppraisalandManagem entMUMBAI NEW DELHI NAGPUR BENGALURU HYDERABAD CHENNAI PUNELUCKNOW AHMEDABAD ERNAKULAM BHUBANESWAR INDORE KOLKATADR. DAVINDER (Hons.) , , to Performance Management3 AUTHORNo part of this book shall be reproduced, reprinted or translated for any purpose whatsoeverwithout prior permission of the author and Publisher in Edition: 2010 Published by:Mrs. Meena Pandeyfor HIMALAYA PUBLISHING HOUSE PVT. LTD., Ramdoot , Dr. Bhalerao Marg, Girgaon, Mumbai - 400 : 2386 01 70/2386 38 63, Fax: 022-2387 71 78 Email: Offices:New Delhi: Pooja Apartments , 4-B, Murari Lal Street, Ansari Road, Darya Ganj,New Delhi-110 : 23270392, 23278631 Fax: 011-23256286 Nagpur:Kundanlal Chandak Industrial Estate, Ghat Road, Nagpur-440 : 2738731, 3296733 Telefax : 0712-2721215 Bengaluru:No.

12 Performance Appraisal and Management 1 Introduction to Performance Management 12 CHAPTER OUTLINE 1. Meaning of Performance 2. The need for Performance Management 3. What is Performance Management? 4. Features of Performance Management 5. Performance Benchmarking 6. Setting Benchmarks 7. Performance Culture 8. The Role of HR in …

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