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INTRODUCTION TO TRAUMA - INFORMED CARE

INTRODUCTION TO TRAUMA - INFORMEDCARES eptember 2019 1 TRAINING PURPOSE Provide basic information to health plan and community-based caremanagement entity (CB-CME) staff on TRAUMA - INFORMED care and directthem to resources for additional information The Department of Health Care Services (DHCS) recommends that allstaff supporting Health Homes Program (HHP) members receivetraining on TRAUMA - INFORMED care (Program Guide Appendix C) All communication with members must utilize TRAUMA - INFORMED carepractices (Program Guide Section VI)2 WHAT IS TRAUMA ?

TRAUMA -INFORMED PRACTICE. 1.afet S y 2. Trust and transparenc y 3. Peer support and self he lp 4. Collaboration and mutualit y 5. Empowerment, voice, and choic e 6. Cultural, historical, and gender issue s. 18. WHAT DOES TRAUMA -INFORMED CARE LOOK LIKE IN PRACTICE? Safety . Traditional approach:

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