Transcription of ITSM in the Cloud
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ITSM in the Cloud
itsm in the CloudAn Overview of WhyIT Service Management is Criticalto The CloudPeople Process TechnologyOrganization IntegrationPresented By: Rick LeopoldiRL Information Consulting LLCP eople Process TechnologyOrganization IntegrationRL Information Consulting LLCS lide - 2 What s Driving the Move to Cloud computing Greater than 70% of businesses are considering or using private clouds (1) Business drivers: Speed, flexibility and economics Business is adopting Cloud 5x faster than IT operations (2) IT challenges: Sprawl, control and integration 70% of IT resources captive in maintenance and operations (3)(1) IDC Datacenter and Cloud computing Survey, January 2010(2) You Are Not Ready for Internal Cloud , Forrester July 2010(3) 2009 InformationWeek Analytics SurveyPeople Process TechnologyOrganization IntegrationRL Information Consulting LLCS lide - 3 CIOs have an uncompromising need for data & intellectua
People xProcess xTechnology Organization xIntegration. RL Information Consulting LLC. Slide - 2. What’s Driving the Move to Cloud Computing Greater than 70% of businesses are considering
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