Transcription of JOB SATISFACTION AND ORGANISATIONAL …
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JOB SATISFACTION AND ORGANISATIONAL …
Asian Academy of Management Journal, Vol. 16, No. 2, 149 165, July 2011 Asian Academy of Management and Penerbit Universiti Sains Malaysia, 2011 JOB SATISFACTION AND ORGANISATIONAL CITIZENSHIP BEHAVIOUR: AN EMPIRICAL STUDY AT HIGHER LEARNING INSTITUTIONS Jehad Mohammad*, Farzana Quoquab Habib and Mohmad Adnan Alias Graduate School of Business, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor Darul Ehsan, Malaysia *Corresponding author: ABSTRACT This study is designed to measure the two dimensions of ORGANISATIONAL citizenship behaviour ( , OCBI and OCBO) and to examine how these ORGANISATIONAL citizenship behaviours are related to the two facets of job SATISFACTION (intrinsic and extrinsic). To achieve the research objectives, the survey method is employed. Findings of this study reveal that both extrinsic and intrinsic job SATISFACTION are very important in predicting citizenship behaviour.
Voluntary behavior of employeesu is important in education organisations because, in the educational institutions, the additional role is performed along with the official tasks and is often part of the official
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