Key Performance Indicators across the Perioperative ...

Proceedings of the 50th Hawaii International Conference on System Sciences | 2017. Key Performance Indicators across the Perioperative Process: Holistic Opportunities for Improvement via Business Process management Jim Ryan Barbara Doster Auburn University at Montgomery University of Alabama-Birmingham Hospital Sandra Daily Carmen Lewis Cullman Regional Medical Center Troy University Abstract entire Perioperative process can identify and ultimately This study examines the development and use achieve continuous improvement via business process of multiple scorecard metrics within each stage of the management (BPM). Perioperative process as key Performance Indicators to A hospital's Perioperative process is complex [12], enable business process management practices across involving multiple interconnected sub-processes that the entire process to target and measure continuous provide surgical care for inpatients and outpatients improvement. This paper identifies how dynamic during pre-assessment, pre-operative, intra-operative, technological activities of analysis, evaluation, and and post-operative activities.

39]. However, doubt exists as to whether perioperative management can meet these demands [5], in part due to perioperative process complexity [12]. Operational and tactical KPIs identified in evaluating a hospital’s perioperative performance typically focus on intra-operative metrics from the operating room (OR) [7, 15, 25, 30, 37] like: (1)

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  Management, Perioperative, Perioperative management

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