KOHLER Generator Warranty System

1 Generator Warranty On-Line System Documentation INDEX ** Use control key and click on topic to advance to that section in the document 1. Warranty Repair Claims 2. Failed Part Claims 3. Sales Consideration Claims 4. Shipment Claims 5. Stock Part Claims 6. Copying a Claim 7. Claims Pending Feedback 8. Claims: Approved Pre-Authorization 9. Extended Warranty Purchase Requests 10. Extended Warranty Feedback 11. Pending Part Return Creating a PSR 12. Pending Part Return Editing a PSR 13. Registration Submissions 14. Registration Transfers 15. Navigation and Reports2 Warranty Repair Claims 1. Creating a Warranty Repair Claim Place cursor / move mouse over the DRAFT folder Icon and left click to continue Place cursor / move mouse over the ADD button, in the lower right corner, and click 3 The following screen will appear: Place cursor / move mouse over the circle of the Warranty Repair claim type and click Place cursor / move mouse over the NEXT button, in the bottom right hand corner, and click **DEALERS SKIP TO SECTION B - SERIAL NUMBER 4 **DISTRIBUTORS CONTINUE ON WITH SECTION A SERVICE ID The following CLAIM CREATION screen will appear: This screen could list up to approximately 30 different service entity names, per page, in alphabetical order.

1 Generator Warranty On-Line System Documentation INDEX ** Use control key and click on topic to advance to that section in the document 1. Warranty Repair Claims

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