Lean Six Sigma Reduces Medication Errors - ASQ

HEALTHCARE. lean Six Sigma Reduces Medication Errors by Grace Esimai A. mong healthcare Errors , Medication er- using lean Six Sigma to determine what changes in rors, including those made in prescrip- policy and practices might be necessary to signifi- tions, pharmacy dispensing, handling by cantly reduce these Errors . staff and handling by the patient in self-medicating situations, pose the most serious threat. Project Team Interested in quality management in several The group tasked with making this determination areas, management at a mid-sized hospital (which was set up in two tiers: a project team overseen by a chooses to be anonymous) approved a project steering committee. The steering committee consisted of members of upper management and heads of functional depart- ments.

QUALITY PROGRESS I APRIL 2005 I 51 Lean Six Sigma Reduces Medication Errors by Grace Esimai mong healthcare errors, medication er-rors, including those made in prescrip-

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