Transcription of LEARNERS’ SATISFACTION LEVEL WITH ONLINE STUDENT …
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LEARNERS’ SATISFACTION LEVEL WITH ONLINE STUDENT …
33 Turkish ONLINE Journal of Distance Education-TOJDE July 2015 ISSN 1302-6488 Volume: 16 Number: 3 Article 3 LEARNERS SATISFACTION LEVEL WITH ONLINE STUDENT PORTAL AS A support SYSTEM IN AN OPEN AND DISTANCE eLEARNING ENVIRONMENT (ODeL) Percia V. SECRETO Office of the University Registrar, University of the Philippines Open University, Los Ba os, Laguna, PHILIPPINES Rhodora L. PAMULAKLAKIN Office of the University Registrar, University of the Philippines Open University, Los Ba os, Laguna, PHILIPPINES ABSTRACT Learner support in an open, distance and ONLINE learning is defined as all activities and elements in education that respond to a known learner or group of learners, and which are designed to assist in the cognitive, affective, and systemic realms of the learning process (Brindley, et. al, 2004). Teaching and tutoring, advising and counseling, and information and administration are the main institutional systems involved in learner support .
Keywords: Learner support, online student portal, online registration, online learning, UP Open University, open and distance e-learning. INTRODUCTION Effective and responsive learner support services will help learners succeed in an open and distance e-learning (ODeL) environment as distance education students and ultimately
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