Transcription of Manage your deliveries and enquiries with Australia Post ...
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Manage your deliveries and enquiries with Australia Post ...
your guide to the Business Support Portal Manage your deliveries and enquiries with Australia Post via the Business Support Portal. October 2020. 1 | 2020 Australia Post Contents Overview ..3. Navigating the Manage your delivery ..5. Recall or Redirect ..6. Proof of Delivery (POD)..8. Create a new enquiry ..9. enquiry types .. 10. your enquiries .. 11. Live chat .. 12. Additional BSP features .. 13. Overview The Australia Post Business Support Portal (BSP) has been designed Through the Business Support Portal you can: with ease-of-use in mind and gives you access to a self-serve 24/7. support portal.
Under ‘Create a new enquiry’ select your enquiry type, and click ‘create enquiry’. If you need help choosing the right enquiry type, see page 10 of this guide. The form will pre-fill with as much detail about the item as known. You’ll then need to complete all mandatory fields marked with an asterisk (*) in as much detail as possible.
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