MANAGING - International Airlines Group

2020 Annual report and accountsMANAGING THE CRISISTRANSFORMING OUR BUSINESSSHAPING OUR FUTUREANNUAL report AND ACCOUNTS 2020 International AIRLINESGROUP IAG has proven resilient and flexible in a challenging year which saw the devastating effects of the COVID-19 pandemic. We took swift action to mitigate the impact of the crisis and have worked hard to transform our business. This enables us to shape our future as we remain a leading player in the airline industry. Luis GallegoChief Executive OfficerContentsStrategic Report2 Our highlights3 Previous Chairman s letter5Q&A with the Chairman6 Chief Executive Officer s review8 Management Committee9Q&A with the Chief Executive Officer10 Business model 12 Section 172 statement18 Strategic priorities and key performance indicators22 Financial overview23 Financial review36 British Airways37 Iberia38 Vueling39 Aer Lingus40 LEVEL40 IAG Platform41 IAG GBS42 IAG Cargo43 IAG Loyalty44 IAG Tech45 Sustainability78 Risk management and principal risk factor

Management Report and is available on the Company’s website (www.iairgroup.com). Corporate Governance 90 Chairman’s introduction to corporate governance 92 Board of Directors 94 Corporate governance 108 Report of the Nominations Committee 113 Report of the Safety Committee 114 Report of the Audit and Compliance Committee 124 Report of the

Loading..

Tags:

  Report, Managing

Information

Related search queries