Transcription of MANAGING RESISTANCE TO CHANGE - Humanproof
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MANAGING RESISTANCE TO CHANGE . Ken Hultman, , LCPC. This article offers (1) a conceptual framework for understanding RESISTANCE to organizational CHANGE , (2) guidelines for distinguishing between positive and negative RESISTANCE , (3) a process for systematically assessing the causes of RESISTANCE , and (4) practical suggestions for overcoming RESISTANCE . The toughest challenge of organizational leaders today is to manage at the speed of CHANGE . With the breathtaking pace of technological advancement which will only continue to escalate, and the doubling of knowledge every 5 years, leaders face tremendous pressure as they try to gain support for CHANGE .
tremendous pressure as they try to gain support for change. Regardless of how good or necessary a change may be, resistance should be expected. A survey of 500 executives conducted by William Schiemann (1992) concluded that resistance was the main reason why organizational changes fail. A study by Hammer and Associates found that 60% of
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