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Mastering Conflict through Self- Awareness

University of Florida Mastering Conflict through self - Awareness self - Awareness is a crucial piece to Conflict management. In those moments when stakes are high, opinions differ and emotions are at full play, being aware of and knowing yourself can make the difference between resolution and escalation. People who are keenly Self- aware know how to recognize hot buttons in themselves and others and how to craft their messages in a Conflict to find that sweet spot between passive and aggressive and act assertively. Let s drop-in on a situation involving two colleagues who have opposing styles. Reid and Travis work with a research assistant named Lucas whose attention to detail has been slipping lately. Reid and Travis are concerned about the reliability of the information they are receiving and the impact on their research.

Becoming intentional about increasing self-awareness often requires changing the unconscious emotions below the surface which is reflected in new ways of thinking, being and acting. In turn, the way we communicate and interact with others impr oves. Conflict is most often due to some underlying fears and our emotions surrounding those fears. This

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