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MEASURING HUMAN RESOURCES: AN OVERVIEW OF PRACTICEAND A PRESCRIPTION FOR RESULTSDave UlrichMany talk about MEASURING HUMAN resources (HR), but get lost because the issues areconfusing. What to measure? How to measure it? When to measure? Where to measure?These questions make measurement of HR difficult. This article reviews the history ofHR measurement; summarizes how HR measures may be done for professionals, prac-tices, and functions; and offers specific guidelines for improving HR measures. 1997 John Wiley & Sons, HUMAN resources (HR) practice make adifference in business results? For HR profes-sionals to become business partners, thisquestion must be faced head-on. An old busi-ness maxim suggests, You cannot managewhat you cannot measure. Imagine the fol-lowing scenario. An HR executive is part of asenior management team in a planning set-ting.
MEASURING HUMAN RESOURCES: AN OVERVIEW OF PRACTICE AND A PRESCRIPTION FOR RESULTS Dave Ulrich Many talk about measuring human resources (HR), but get lost because the issues are
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