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Measuring logistics costs and performance

Measuring logistics costsand performanceLogistics and the bottom line 83 logistics and shareholder value 88 logistics cost analysis 95 The concept of total cost analysis 96 Principles of logistics costing 99 Customer profitability analysis 103 Direct product profitability 109 Cost drivers and activity- based costing 11181 Chapter 12/11/04 12:04 pm Page 81 This chapter:Outlines the many ways in which logistics manage-ment can impact on overall return on investment and,ultimately, shareholder value. Explains the rationale behind total cost analysis, a sys-tematic logistics -oriented cost accounting system andthe principal requirements for an effective logisticscosting system.

tematic logistics-oriented cost accounting system and the principal requirements for an effective logistics costing system. Emphasizes the importance of customer profitability analysis based upon an understanding of the ‘cost-to-serve’. Introduces the concept of direct product profitability and underlines the need to understand the customers’

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