Transcription of Measuring logistics costs and performance - pearsoncmg.com
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Measuring logistics costs and performance - pearsoncmg.com
Measuring logistics costsand performanceLogistics and the bottom line 83 logistics and shareholder value 88 logistics cost analysis 95 The concept of total cost analysis 96 Principles of logistics costing 99 Customer profitability analysis 103 Direct product profitability 109 Cost drivers and activity-based costing 11181 Chapter 12/11/04 12:04 pm Page 81 This chapter:Outlines the many ways in which logistics manage-ment can impact on overall return on investment and,ultimately, shareholder value. Explains the rationale behind total cost analysis, a sys-tematic logistics -oriented cost accounting system andthe principal requirements for an effective logisticscosting system. Emphasizes the importance of customer profitabilityanalysis based upon an understanding of the cost-to-serve.
The ways in which logistics management can impact on ROI are many and varied. Figure 3.2 highlights the major elements determining ROI and the potential for improvement through more effective logistics management. Logistics and the balance sheet As well as its impact on operating income (revenue less costs) logistics can
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