Transcription of Member Handbook - Health Insurance Illinois
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Member Handbook - Health Insurance Illinois
IL_BCCHP _MHB18a Approved 09202018 Member Handbook s Effective Date: 01/01/2018 Member Services: 1-877-860-2837 (TTY/TDD: 711) BlueCross | i Getting Started How to Use This Handbook You will find this Handbook easy to use. Here are some tips to help you to get started and save time: Read these parts first: How to use your Blue Cross Community Health Plans Important Things to Do Emergency and Urgent Care Services Then read: Covered Services Non-Covered Services Disease/ Health Education Management Programs Also read: Important Phone Numbers Appeals Process Rights and Responsibilities If you need help with this Handbook , call Member Services at 1-877-860-2837 (TTY/TDD: 711). Important Things to Do Always keep your Blue Cross Community Health Plans identification card (ID) with you. Also, keep your Illinois Department of Healthcare and Family Services (HFS) medical card.
| iii Welcome to Blue Cross Community Health Plans Intro to Plan: The lue ross ommunity Health Plans were created with wellbeing in mind. Thats why you have access to
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