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Merchant Acquiring Services

Merchant Acquiring Services Issued on: 15 September 2021 BNM/RH/PD 028-119 Merchant Acquiring Services Applicable to: Registered Merchant acquirers 2 Merchant Acquiring Services Issued on: 15 September 2021 TABLE OF CONTENTS PART A OVERVIEW .. 1 1. Introduction .. 1 2. Applicability .. 2 3. Legal Provisions .. 2 4. Effective Date .. 2 5. Interpretation .. 3 6. Related Legal Instruments and Policy Documents .. 7 7. Policy Documents Superseded .. 8 PART B GOVERNANCE .. 9 8. Effective Governance and Oversight .. 9 PART C OPERATIONAL REQUIREMENTS .. 13 9. Minimum Capital Funds Requirements for Non-Bank Acquirers .. 13 10. Settlement Risk Management .. 13 11. Merchant Management .. 15 12. Fraud Risk Management .. 17 13. Business Continuity Management .. 18 14. Outsourcing .. 19 15. Arrangement with Parties Involved in Payment and Settlement Process.

requirements for merchant acquiring services to promote confidence in the useof e-payment by both merchants and users of payment instruments. The regulatory requirements serve toensure proper risk management in merchant acquiring services, which includes the management of settlement risk, financial risk, fraud risk and technology and cyber risk.

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