Transcription of MODULE 3 Overcoming Communication Barriers
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MODULE 3 Overcoming Communication Barriers
44 MODULE OVERVIEWB eing able to effectively communicate or participate in the exchange of informa-tion is an essential skill for dental health care providers. For many dental healthcare providers in the United States today, providing patient-centered care involveslearning to communicate effectively with patients even when various Barriers tocommunication are MODULE presents strategies for effectively communicating with: Patients who speak a different language than that of the dental health careprovider Patients with culturally influenced health behaviors that differ from thehealth care beliefs of the dental clinician Young and school age children Adolescents Older adults Vision, hearing, or speech impaired individualsMODULE OUTLINESECTION 1 language Barriers46 Cross-Cultural CommunicationCultural CompetenceSECTION 2 Age Barriers50 Communicating with ChildrenCommunicating with AdolescentsCommunicating with Older AdultsSECTION 3 Vision and Hearing Barriers53 Communication with the Visually ImpairedCommunication with the Hearing ImpairedSECTION 4 Speech Barriers56 Communication with the Speech ImpairedCommunication when the Voice ImpairedSECTION 5 Ready References59 Internet Resources: Cultural CompetenceInternet Resources: Hearing and Vision ImpairmentOvercomingCommunication BarriersMODULE 313747 11/22/08 12:22 PM Page 4445 Internet Resources.
46 PATIENT ASSESSMENT TUTORIALS: A STEP-BY-STEP GUIDE FOR THE DENTAL HYGIENIST SECTION 1 LANGUAGE BARRIERS CROSS-CULTURAL COMMUNICATION Multiculturalism • For many dental health care providers in the United States today, providing patient-
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