Transcription of MSC LEADERSHIP MODEL
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MSC LEADERSHIP MODEL
Sensitivity: InternalMSC LEADERSHIPMODELMSC LEADERSHIP MODEL is unique DNAbased on our Company Valuesand from now is fundamental part of Performance Management LEADERSHIP MODEL is based on common business areas and observable behaviors, responding to competencies and traits which are guarantee to our people, to be successful within MSC facing current challenges and be ready for future business BUSINESSLEADING PEOPLELEADING CHANGES ensitivity: InternalMSC LEADERSHIP MODEL THE TRAITSLEADING BUSINESSLEADING PEOPLELEADING CHANGESTEER THE EXECUTIONBE CONSISTENTPERFORM AT A HIGH LEVELEMPOWER PEOPLE, CARE FOR GROWTHPROMOTE OUR CULTUREPROMOTE OPENNESSPROACTIVE APPROACHS ensitivity: InternalLEADERSHIP MODEL FOR SENIOR MANAGEMENT3 Copyright MSC Mediterranean Shipping Company SAPILLARSTRAITSCOMPETENCIESBEHAVIORSLEAD ING BUSINESSSTEER THE EXECUTIONSet and communicate clear directions
Customer focus Creates an environment where team/s are empowered to put external and internal customers first Promptly and effectively solves customer problems, directly and with the support of other functions Problem-solving skills Identifies the specific information needed to clarify a situation or to make a decision
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