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Network Connect (Client VPN) End User Troubleshooting ...

1 Network Connect (Client VPN) End user Troubleshooting guide For Windows XP Revision history Date Description Author/Editor Version 12/10/2009 Initial release N. Schettine 3/28/2011 New URLs updated replacing with Updated McAfee HIPS instructions within Accessing VPN via a public Wi-Fi section N. Schettine 11/21/2013 Edited By Chandni Kaul Contents Revision 1 1 Error Messages when attempting to sign-in through GINA module (pre-Windows logon).. 2 Using Network Connect from the Programs Menu .. 5 Errors received during sign on via web 6 Problems encountered while VPN-connected .. 8 Network Connect VPN connection with an Air Card .. 9 Accessing VPN via a public Wi-Fi (Hot Spot).. 12 Network Connect supported 13 2 Error Messages when attempting to sign-in through GINA module (pre-Windows logon) GINA Error Message 1 Possible cause: user may have mistyped username and/or password Solution: Retype credentials and try again.

Network Connect (Client VPN) End User Troubleshooting Guide For Windows XP ... User needs to sign out of this VPN connection and open a browser to the ... Sign back into the Network Connect VPN client to reestablish the VPN session. 10 Network Connect VPN connection with an Air Card

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