Transcription of Section III:6 System Implementation 177
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Section III:6 System Implementation177 NYS Project Management Guidebook6 System IMPLEMENTATIONP urposeThe purpose of System Implementationcan be summarized asfollows: making the new System available to a prepared set ofusers (the deployment), and positioning on-going support andmaintenance of the System within the Performing Organization(the transition). At a finer level of detail, deploying the systemconsists of executing all steps necessary to educate theConsumers on the use of the new System , placing the newlydeveloped System into production, confirming that all datarequired at the start of operations is available and accurate, andvalidating that business functions that interact with the systemare functioning properly.
Technical Services personnel may be required to assume significant implementation responsibilities while at the same time having to continue current levels of service on other critical business systems. Technical Support personnel may experience unusually high volumes of support requests due to the possible disruption of day-to-day processing.
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