Transcription of NGOSS- eTOM,SID and TAM
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Course Description:Enhanced Telecom Operations Map (eTOM) is the TeleManagement Forum s industry standard business process framework used by telecommu-nications service providers and their course provides students with an introduction to the widely used etom framework , its benefi ts to service providers and their suppliers, and ways in which eTOM can be implemented in their en-vironment. The course addresses the relationship between eTOM and NGOSS (New Generation Op-erations Systems and Software), TeleManagement Forum s standard OSS/BSS development lifecycle framework , and the NGOSS elements including the SID (Shared Information and Data Model) and the TAM (Telecom Applications Map).Course Outline:1. What are eTOM and NGOSS?
4. eTOM – The Business Process Framework In this section, we examine the various components of the eTOM framework. Starting from Levels 0 and 1 “big picture”, we drill down to sub-processes at lower levels of decomposition: • Operations o Operations Support and Readiness (“OSR”)
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