Transcription of NO. 74 ADB BRIEFS
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NO. 74 ADB BRIEFS
ADB BRIEFSNO. 74 JANUARY 2017 ISBN 978-92-9257-715-5 (Print)ISBN 978-92-9257-716-2 (e-ISBN) ISSN 2071-7202 (Print)ISSN 2218-2675 (e-ISSN)Publication Stock No. ABF168586-2 DOI: CONSUMER protection AS A CRITICAL POLICY AGENDA ON FINANCIAL INCLUSIONS lower economic growth globally and regulatory tightening in finance has complicated access to finance for vulnerable groups, including low-income households and small businesses. Limited financial access for these groups requires diversified financing modalities accessible to them, addressing the balanced development of banking and nonbank finance industries. microfinance institutions (MFIs), crucially, provide small funds and related services to these groups, helping them to escape poverty and sustain client protection IN ASIA AND THE PACIFIC: LESSONS FROM ADB SMART CAMPAIGN TRAINING PROGRAMSKEY POINTS microfinance institutions must deliver demand-driven and quality services to clients , where financial consumer protection is critical nationally and globally.
Microfinance Client Protection in Asia and the Pacific 3 method, such as role plays and group exercises, which helped participants understand client protection issues and develop
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