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OCTOBER 2017 BREAKING BORDERS - Nielsen

OCTOBER 2017 . BREAKING . BORDERS . EXPLORING THE DAIGOU OPPORTUNITY. Copyright Copyright . 2017 . 2017 The The Nielsen Nielsen Company Company (US), (US), LLC. LLC. Confidential Confidential and and proprietary. proprietary. Do Do not not distribute. distribute. 1. EXECUTIVE SUMMARY: NEW GAME, NEW RULES. The Australian retail landscape is in a time of major change. New players have stepped on the pitch and the sequence of play has blurred, changing the rules of the game and challenging existing business models. Locally and globally, the known illustration of both the shopper journey and the marketing and sales process is no longer representing reality, or enough to survive. Shoppers are deciding where to buy and how to buy in a very different way now, driven by new technologies and lifestyles. The factors influencing their shopping decisions are exploding. And, the opportunity for Australian brands to break BORDERS ' and reach a customer base far bigger than the Australian population is real.

Copyright © 2017 The Nielsen Company (US), LLC. Confidential and proprietary. Do not distribute. 5 THE DAIGOU PROCESS REVEALED: IT’S ALL ABOUT PERSONAL

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