Operational Risk Management for Microfinance …

Operational RISK Management FOR Microfinance INSTITUTIONS 2009 Consultative Group to Assist the Poor/The World Bank. All rights reserved. Consultative Group to Assist the Poor 1818 H Street, Washington, DC 20433 Internet: Email: Telephone: + iii Table of Contents Overview of the Course ..vii References for the Course Materials Session 1: Welcome and Session 2: Risk Session 3: We Are the Session 4: Tools for Risk Session 5: Business Cycles, risks , and Internal Session 6: Internal Session 7: External Session 8: Mitigating risks Implementing Corrective Controls and Moving Session 9: Action Plan, Evaluation, and iv Acknowledgments CGAP would like to thank those who were instrumental in the development and design of the Operational Risk Management for Microfina

vii Overview of the Course The “Operational Risk Management for Microfinance Institutions” course is one of the four courses in the Operational Management Curriculum, along with “Business Planning,” “Information Systems,” and

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  Management, Operational, Risks, Microfinance, Operational management, Operational risk management for microfinance

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