Oracle Cloud Hosting and Delivery Policies
2.1 Oracle Cloud Services High Availability Strategy 9 2.2 Oracle Cloud Services Backup Strategy 10 3. Oracle Cloud Service Level Agreement 10 3.1 Hours of Operation 10 3.2 Service Availability 10 3.2.1 Measurement of Availability 10 3.2.2 Reporting of Availability 11 3.2.3 Service Credits 11 3.3 Definition of Unplanned Downtime 11
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