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Oracle Software Technical Support Policies

Oracle Software Technical Support Policies Effective Date: 10-December-2021. Oracle Software Technical Support Policies : 10-December-2021. Page 1 of 38. Contents 1. Overview 4. Use of Services 4. 2. Support Terms 4. Technical Support Fees 4. Support Period 5. License Set 5. Matching Service Levels 6. Reinstatement of Oracle Technical Support 6. Pricing Following Reduction of Licenses or Support Level 7. Custom Application Bundles 7. Unsupported Programs 7. Technical Contacts 7. Program Updates 8. Right to Desupport 8. First and Second Line Support 8.

Feb 04, 2022 · Oracle Market-Driven Support for Oracle Database 11g Release 2 30 Severity 1 Fixes for Fusion Middleware 11g 32 Oracle Linux Support Services 33 OracleVM Support Services 33 Oracle Utilities Live Energy Connect Programs Support 34 6. Web-Based Customer Support Systems 34 My Oracle Support 34 Oracle Unbreakable Linux Network 34 7.

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