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Our complaints code of practice - BT

Our complaints code of practice Find out how you can make a complaint, and how we'll put things right. How to let us If you're a home or mobile customer: If you're a small business: chat or email by visiting Depending on your complaint, here are more options. know you're visit where you can call us, chat to us or log your To complain about: not happy ring one of these numbers . complaint via the complaints portal a product your business has rented For faults 0800 800 154. ring 0800 216 663. See page 3 for r ing one of these numbers For complaints 0800 800 152.

Our complaints code of practice Find out how you can make a complaint, and how we’ll put things right.

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