Transcription of Our complaints code of practice - BT
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Our complaints code of practice - BT
Our complaints code of practice Find out how you can make a complaint, and how we'll put things right. How to let us If you're a home or mobile customer: If you're a small business : chat or email by visiting Depending on your complaint, here are more options. know you're visit where you can call us, chat to us or log your To complain about: not happy ring one of these numbers . complaint via the complaints portal a product your business has rented For faults 0800 800 154. ring 0800 216 663. See page 3 for r ing one of these numbers For complaints 0800 800 152. more information. There are a lot of ways to get in touch, For faults 0800 800 151 Or to use a textphone but it's probably easiest to ring us For complaints 0800 800 150 18001 0800 800 152 content on BT Sport, visit.
If you’re a small business: • chat or email by visiting btbusiness.custhelp.com • ring one of these numbers – For faults 0800 800 154 For complaints 0800 800 152 Or to use a textphone 18001 0800 800 152 • send a letter to – Customer Service Manager BT plc PO Box 334 Sheffield S98 1BT • or use British Sign Language
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