Transcription of Our complaints code of practice - BT
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Our complaints code of practice - BT
Our complaints code of practice Find out how you can make a complaint, and how we'll put things right. How to let us If you're a home or mobile customer: If you're a small business: chat or email by visiting Depending on your complaint, here are more options. know you're visit where you can call us, chat to us or log your To complain about: not happy ring one of these numbers . complaint via the complaints portal a product your business has rented For faults 0800 800 154. ring 0800 216 663. See page 3 for r ing one of these numbers For complaints 0800 800 152. more information. There are a lot of ways to get in touch, For faults 0800 800 151 Or to use a textphone but it's probably easiest to ring us For complaints 0800 800 150 18001 0800 800 152 content on BT Sport, visit . or chat online. If you email or write a Or to use a textphone s end a letter to . letter, it might take us up to ten days 18001 0800 800 150 Customer Service Manager to get back to you.
Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are
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