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Our plan for improving access for patients and supporting ...
Classification: Official Publication approval reference: BW999 Our plan for improving access for patients and supporting general practice 14 October 2021 2 | Our plan for improving access for patients and supporting general practice Contents Introduction .. 3 The access challenges .. 3 Further actions .. 5 A. Increase and optimise capacity .. 6 B. Address variation and encourage good practice .. 12 C. Zero tolerance of abuse and public communications .. 16 3 | Our plan for improving access for patients and supporting general practice Introduction 1. General practice is the bedrock of the NHS. The NHS has always relied on its resilience. Its importance and value have once again been demonstrated during the pandemic response. Our GP surgeries, through primary care networks (PCNs), have shouldered the lion s share of the COVID-19 vaccination programme alongside their existing workload.
3 | Our plan for improving access for patients and supporting general practice Introduction 1. General practice is the bedrock of the NHS. The NHS has always relied on its resilience. Its importance and value have once again been demonstrated
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