Transcription of Outpatient Transformation Programme - NHS Wales
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Outpatient Transformation Programme - NHS Wales
1 Outpatient Transformation Programme - Best in Class 1. Introduction Outpatient services are often the first point of contact that most elective care patients have with secondary care. Getting things right at this stage of the pathway can have significant benefits in terms of patient safety, quality and cost further downstream. The management and delivery of Outpatient services is frequently complex, often requiring the co-ordinated delivery of parallel and/or sequential process steps by a range of clinical and non-clinical staff across many disciplines and departments.
1 Outpatient Transformation Programme - Best in Class 1. Introduction Outpatient services are often the first point of contact that most
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