Transcription of Overview of Knowledge Management
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Overview of Knowledge Management
Knowledge Management is about using the brain power ofan organization in a systematic and organized manner inorder to achieve efficiencies, ensure competitiveadvantage, and spur innovation. This chapter discussesthe fundamentals of Knowledge Management , itsdefinitions, components, processes, and relevance forhigher education, in general, and institutional research,in FORINSTITUTIONALRESEARCH, no. 113, Spring 2002 Wiley Periodicals, of Knowledge ManagementAndreea M. Serban, Jing LuanIn the early 1990s, corporations coined the concept and movement ofknowledge Management , which is an institutional systematic effort to cap-italize on the cumulative Knowledge that an organization has. Knowledgemanagement is a fast-moving field created by the collision of several others,including human resources, organizational development, change manage-ment, information technology, brand and reputation Management , perfor-mance measurement, and evaluation (Bukowitz and Williams, 1999).
Knowledge management is about using the brain power of an organization in a systematic and organized manner in order to achieve efficiencies, ensure competitive
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